WRITE AND SEND FREQUENTLY ASKED QUESTIONS
Can I save a card and finish it later?
Yes. Once you're a registered Tree-Free customer you can edit, change or modify your order anytime.
Can I apply the same personalization to another card?
No, you would need to personalize each card separately.
Can I save a card I've already sent and send it to someone e'se?
Yes you can simply change the recipient and update the personalization.
How do I share personalization with others?
Click the "Share Personalzation- button and share on social media or email the link to others.
Can I upload my address book?
Yes you can upload your address book, and send and schedu e cards.
Can I choose my forever stamp?
We will be offering multiple Forever stamp designs in the future .
I made a mistake on my card, can I fix it after my order has been submitted?
You can fix the card until its sent out.
How will I know that my card has been sent ?
You'll get an email confirmation when your card has shipped.
Can I send more than one card to the same address?
Yes, you can save addresses and use them for additional cards with a current order in the future.
Can I send the same card to different people?
Yes, however you'll need to apply personalized messages and addresses for each card.
How long does it take to send my cards ?
We stove to mail cards within 3 business days, unless you specify a later date.
Can I ship outside of the United States?
Write and send is available in the continental US
Is there expedited shipping?
We send your cards using 1st class "Forever postage stamps. There are no options for expedited or overnight shipping currently.
Where are you mailing your cards from.
Our cards are mailed from Keene, NH.
Can I add a gift card ?
We don't currently offer a gift card option.
Price Increase
Effective October 1, 2024, the retail price for our everyday 5x7 greeting cards will be $4.49.
To provide you with the opportunity to build extra margin for Q4, your purchases will continue to be based on your current wholesale price through December 2024. New wholesale pricing will take effect on 1/1/25. Please note that all everyday cards printed after October 1, 2024, will display the new retail price of $4.49.
Fall and Holiday Seasonal cards will remain at the $3.99 retail price point for the remainder of 2024, with seasonal cards starting the transition with Valentineโs Day. Money Cards will continue to be priced at $3.99 retail.
NEW and Improved Card Backs and UPC
We are excited to be implementing a SKU-specific UPC on the back of all everyday greeting cards. SKU specific UPCs for Seasonal cards will begin with Valentine's Day. This change will enhance inventory management at your stores. In addition to the SKU specific UPC, each card back will include the Generic Price Point UPC. This allows you the flexibility to choose the UPC that best suits your needs. In addition, our card backs have been simplified, by increasing the size of the UPC and SKU for better readability.
CLICK HERE to download the updated UPC list so you can begin entering this information into your systems.
If you have any questions, please do not hesitate to contact me directly via email: dwebb@tree-free.com or call 603-354-2189.